Dreamhost’s strength has always been in the shared hosting market, and it continues to offer shared hosting today, with additional specialized plans for WordPress. The 100% uptime guarantee will be attractive for small businesses, and its one-click package for WordPress includes automatic updates. Resources are unlimited: space, bandwidth, email accounts, and domains have no cap.
If you only run WordPress, the DreamPress service is a fully managed WordPress product. Dreamhost says that it’s a lot faster than regular shared hosting, and it scales to cope with spikes in traffic.
Dreamhost has always rejected third-party control panels like cPanel and Plesk. Instead, it has its own proprietary panel. This panel allows you to control most of the same technical aspects of a hosting account, and it’s provided free on every hosting package. This consistency means that many users have grown to love the custom panel.
Dreamhost operates its own in-house support team, with staff available 24/7 to assist customers. Customers can raise a ticket through the Dreamhost control panel, and there’s also a form on the website. The account area also has a live chat facility which is not available to non-customers.
You can’t contact Dreamhost support by phone unless it offers a callback to assist. It does have a large knowledge base, and a huge customer forum stretching back for many years.
- No Risk, Money-Back-Guarantee of 97 days
- Unlimited (Real!) Bandwidth
- Free Security Hosting with Let’s Encrypt
- Multi-Factor Authentication
- Free 1-Click SSL Certificates